Frequently Asked Questions
Everything you need to know about your barefoot journey.
How do I find the right size for barefoot shoes?
Barefoot shoes are designed with a wider toe box. We recommend measuring your foot from heel to toe and adding 0.5cm to 1.2cm of 'wiggle room' before consulting our specific size chart on each product page.
What is your return policy?
We offer a 30-day return window for all unworn shoes in their original packaging. Simply visit our returns portal to start your request; please note that shipping fees for returns are the responsibility of the customer unless the item is defective.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Are Voyabarefoot shoes vegan-friendly?
Many of our styles are 100% vegan, utilizing high-quality synthetic fibers and recycled materials. Please check the 'Materials' section on the individual product pages for specific details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I clean my barefoot shoes?
For canvas and synthetic models, we recommend hand washing with cold water and mild soap. Avoid machine washing or drying, as high heat can damage the specialized thin soles and adhesives.